Ilford Carpet Cleaning Modern Slavery Statement

This Modern Slavery Statement sets out the steps Ilford Carpet Cleaning has taken, and continues to take, to prevent modern slavery and human trafficking in our operations and supply chains. We recognise that modern slavery is a grave violation of human rights and are fully committed to acting ethically and with integrity in all our business dealings.

Our Commitment and Zero-Tolerance Policy

Ilford Carpet Cleaning maintains a zero-tolerance approach to all forms of modern slavery, servitude, forced or compulsory labour, and human trafficking. This applies to all aspects of our business, including our direct operations, contractors, and supply chains. We expect the same high standards from all those we work with, including suppliers, subcontractors, and business partners.

All individuals working for or on behalf of Ilford Carpet Cleaning are required to comply with our policies and to act in accordance with our ethical values. Any breach of this commitment is treated seriously and may result in termination of contracts or other appropriate action.

Our Business and Supply Chains

Ilford Carpet Cleaning provides professional carpet and upholstery cleaning services. Our supply chain includes providers of cleaning products, machinery, uniforms, vehicles, and certain outsourced services such as equipment servicing and some specialist labour. We recognise that risks of modern slavery can be present at multiple levels of the supply chain, particularly where goods or materials are sourced from higher-risk sectors or regions.

We aim to work with reputable suppliers who share our commitment to fair treatment, safe working conditions, and respect for human rights. We look to build long-term relationships with suppliers who demonstrate transparent and responsible practices.

Supplier Standards and Audits

To reduce the risk of modern slavery within our supply chain, we set clear expectations for suppliers regarding labour standards and ethical conduct. We seek assurances that suppliers do not engage in, or tolerate within their own supply chains, any form of forced labour, child labour that is exploitative or unlawful, or human trafficking.

Where appropriate and proportionate to the level of risk, Ilford Carpet Cleaning conducts due diligence and audits on suppliers. This may include reviewing supplier policies, requesting evidence of compliance with labour and human rights standards, and, where necessary, carrying out site visits or requesting independent audit reports. If a supplier is unable to demonstrate adequate controls, we will work with them to improve standards or consider alternative sourcing arrangements.

Reporting Channels and Whistleblowing

We encourage openness and support an environment in which concerns about modern slavery, unethical behaviour, or human rights abuses can be raised without fear of retaliation. Employees, contractors, and any third parties are encouraged to report any concerns they may have regarding suspected modern slavery or related issues connected to Ilford Carpet Cleaning or its supply chains.

Concerns can be raised directly with line management or senior management. All reports will be treated seriously and, where appropriate, investigated promptly and confidentially. We will take appropriate action where modern slavery or related misconduct is identified, which may include reporting matters to the relevant authorities and ending relationships with offending parties.

Training and Awareness

Ilford Carpet Cleaning is committed to increasing awareness of modern slavery risks among our staff. We provide guidance to relevant employees on identifying potential indicators of modern slavery, understanding our policies, and knowing how to raise concerns. This helps ensure that those involved in procurement, supplier management, and operational oversight are alert to potential risks.

We will continue to review our training and awareness activities to ensure they remain effective and proportionate to our business and risk profile.

Monitoring, Governance, and Annual Review

Responsibility for overseeing our approach to modern slavery lies with the senior management team at Ilford Carpet Cleaning. They are responsible for ensuring that appropriate policies, procedures, and controls are in place and that these are implemented consistently across the business.

This Modern Slavery Statement and our related practices are reviewed annually to evaluate their effectiveness and identify opportunities for improvement. The review process considers changes in our operations, developments in best practice, and any issues or concerns raised during the year. Where necessary, we will update our policies, strengthen our due diligence processes, and enhance our supplier engagement.

This statement reflects Ilford Carpet Cleaning's ongoing commitment to preventing modern slavery and human trafficking within our operations and supply chains and will be updated and approved on an annual basis.